Improving UX/UI of Alation Software for Sydbank with a focus on new employees
Overview
This project aimed to improve the usability and onboarding experience of an internal data management platform used by employees in a corporate banking environment. Through UX research, surveys, and user journey mapping, we identified pain points that affected navigation, accessibility, and overall workflow efficiency. Based on these insights, I redesigned key interface elements, restructured the information architecture, and created a more intuitive onboarding process for new users. The final design focused on clarity, consistency, and inclusiveness, helping employees work more efficiently and feel supported by a system that truly adapts to their needs.
Client
SydBank (Denmark)
Year
2024
Overview
The project focused on improving the usability and onboarding of an internal data management platform used by corporate employees. Through UX research, surveys, and testing, we identified navigation issues and onboarding gaps that slowed productivity and reduced engagement.
Process
The design process combined research, prototyping, and iterative testing to create a more intuitive and inclusive platform experience.
- Conducted user research and surveys to identify usability and onboarding issues.
- Designed user flows and interactive prototypes in Figma for validation.
- Refined visual hierarchy and structure to improve navigation and accessibility.
Outcome
The redesign reduced onboarding time, improved task efficiency, and increased user satisfaction, aligning the platform with both employee needs and business goals.
Full Report
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